Advance Your
IT Support Professional
Career
Inquire Today
Advance Your
IT Support Professional
Career
What is an IT Support Professional, and what do they do?
IT Support Professionals are responsible for analyzing, troubleshooting and evaluating technology issues. This career training helps you support internal clients or external customers of a company by identifying security risks, configuring operating systems and networks and providing system maintenance.
Where Can You Work?
IT Support Professionals work in various industries and most work in offices.
Requirements
High School Diploma or GED
Web browser with internet connection
Course registration & payment
Training Materials Provided
Expert-led video based training
Competency assessments
National Certification exam fee
IT Support Professional
Outcomes
According to the Bureau of Labor Statistics, employment in computer and information technology occupations is projected to grow by 15% from 2021 to 2031. This equates to about 418,500 new jobs per year from both projected growth and replacement needs.
Skills Learned
Upon completion of this training, you’ll be able to:
- Maintain, support and work efficiently with computers
- Understand the fundamentals of computer technology, networking and IT security
- Set up basic security, software updates and wireless devices
- Identify hardware, peripheral, networking and security components
- Know how to perform proper computer safety procedures and best practices
Courses - 9 Weeks
IT Fundamentals |
A+ Comprehensive |
Program Preview
IT Support Professional Job Possibilities
HIDDEN
Help Desk Technician
ESTIMATED SALARY
HIDDEN
Desktop Support Specialist
ESTIMATED SALARY
HIDDEN
Technical and Software Support Specialist
ESTIMATED SALARY
Certification Information
Upon completing your training, you’ll be qualified to earn the CompTIA IT Fundamentals certification and the CompTIA A+ certification.
ITF+
CompTIA ITF+
The CompTIA IT Fundamentals certification helps you break into the IT sector because the certificate showcases to employers you have basic IT knowledge and skills. It’s ideal for non-technical professionals since the certificate covers all areas of IT foundations.
A+
CompTIA A+
The CompTIA A+ certification helps launch your IT career even further with enhanced skills in hardware, networking, security, software troubleshooting and operational procedures. Earning this certificate will boost your IT confidence and create a multitude of IT career opportunities to pursue.
Issuing Authority
Payment Options
Pay in full using any major credit card, PayPal, or Venmo. Select “credit card” as your payment option.
Apply for PayPal Credit and pay zero interest if your balance is paid in full within 6-months. Complete a quick application and you’ll receive a credit decision within seconds.
Program Comparison
University of Mount Saint Vincent | Community College | |
|---|---|---|
Program & Tuition Cost | $4,000 average | Up to $20,000 |
Exam Fees, Books & Materials | Included | Up to $750 |
Job Ready In | 3-6 months | 24–48 months |
Schedule Flexibility | On-demand 24/7 | Set class schedule |
Travel Requirements | None: 100% online | On-campus classrooms |
Student Support | Personal Advisors: text, call and email access | Professors: scheduled office hours |
Career Coaching | Exam-tailor + soft-skill training to build well-rounded careers | Exam-based + prerequisites and electives to meet credit |
Content Delivery | 3D animations, immersive environments, interactive activities, game-based learning | Professor lectures |
Meet Your Training Specialist
FAQ
You will complete the courses in this program over 9 weeks, making students job-ready in just over 2 months. The program is flexible, allowing for assignments to be completed anytime, from anywhere, 24/7.
No, these courses do not count for college credit.
Yes, our training program is fully online and asynchronous.
Inquire Today
Ready to begin your career journey or have more questions? Connect with a Training Specialist today!
Interested in Another Program?
The University of Mount Saint Vincent has a long history of academic excellence, dating back to its founding by the Sisters of Charity of New York in 1847. Although many decades have passed, one thing has remained constant throughout the years: the University’s unwavering commitment to serving each and every student who walks (virtually or physically) through our campus gates.